Art of the Cocktail

Need Some Help?

Customer Service Contact:

Ph: 250-389-0444 (M-F 9-5 PT)
Fax: 250-389-0406 (M-F 9-5 PT)
tickets@artofthecocktail.ca

Mailing and business address:

Art of the Cocktail Society
1215 Blanchard St.
Victoria, B.C. V8W-3J4
CANADA
Ph: 250-389-0444 (M-F 9-5 PT)
Fax: 250-389-0406 (M-F 9-5 PT)

 

Artofthecocktail.ca Policies

 

Terms and Conditions

Age

We provide tickets to alcohol-related education and awareness events that we manage. As such everyone purchasing tickets or attending Art of the Cocktail events must be of legal drinking age. By using our website, you represent that you are of legal drinking age.

Return and refund policy

No returns, refunds, exchanges, or late seating. All sales are final.

Payment and processing

All of our events are priced in Canadian dollars and all amounts charge will be processed in Canadian dollars.
For online sales we accept Visa and Mastercard. Day-of sales at events are cash-only.
VisaMastercard

Delivery Policy

Tickets can be printed on-line at home or picked up at the Will Call desk on the day of the event.

 

PRIVACY POLICY

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience
(your information helps us to better respond to your individual needs)
- To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)
- To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)
- To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested by the customer.
- To send periodic emails
The email address you provide for order processing, will only be used to send you information and updates pertaining to your order or request.
If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order.
These security measures include: password protected directories and databases to safeguard your information, SSL (Secure Sockets Layered) technology to ensure that your information is fully encrypted and sent across the Internet securely or PCI Scanning to actively protect our servers from hackers and other vulnerabilities.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least legal drinking age or older.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

At the top of this document, you can read our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at artofthecocktail.ca.

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information at the top of this document.

Privacy Policy Customer Pledge

We pledge to you, our customer, that we have made a dedicated effort to bring our privacy policy in line with the the following important privacy laws and initiatives:
Childrens Online Privacy Protection Act
Privacy Alliance

If at anytime you have a cause that needs to be disputed please fill out the Trust Guard Dispute Resolution form.
Respectfully,

The staff of

Artofthecocktail.ca

Must be legal drinking age or older to attend. Art of the Cocktail 2015.